PRIVACY & SECURITY POLICY

 

Who we are

Gemini Saw Company Australia (“we”, “our”, or “us”) values your privacy and is committed to protecting your personal information. This Privacy & Security Policy outlines how we collect, use, store, and protect your data when you interact with our website, https://yourdomain.com, and purchase products through our WooCommerce store.

What Information We Collect

When you interact with our site or place an order, we may collect the following information:

  • Personal information: name, email, phone number, shipping and billing address

  • Order information: products purchased, payment method (not payment details — see section 5)

  • Technical information: IP address, browser type, device type, and cookies

  • Account information: if you create an account, your login and order history

How We Collect Your Information

When purchasing from Gemini Saw, card details are transmitted through a secure server using Payway. Card data is not hosted by Gemini Saw after processing. We collect your information via:

  • Our checkout and registration forms (WooCommerce)

  • Newsletter or contact form submissions

  • Cookies and tracking tools (e.g. Google Analytics)

  • Communication via email or customer support

Why We Collect Your Information

We collect your data to:

  • Process and deliver your orders

  • Provide customer support and communicate order updates

  • Personalise your shopping experience

  • Improve our products, services, and website

  • Comply with legal obligations and prevent fraud

How Your Information is Stored and Secured

Your data is stored on secure Australian-based or internationally compliant servers. We use:

  • SSL encryption on all pages for secure data transmission

  • Secure servers and WooCommerce’s built-in protection for data storage

  • Regular security scans and updates to keep our website protected

We do not store or have access to your full credit card details at any time.

Third-Party Services

We use trusted third parties to provide specific services:

  • Payment gateways: Commonwealth Simplify (handles payments securely)

  • Shipping providers: Australia Post, courier services (receives your name and address)

  • Email marketing: Mail-chimp or similar (for newsletters, if you subscribe)

  • Analytics: Google Analytics

These providers are only given the data necessary to perform their function and are required to protect your privacy.

If you request a password reset, your IP address will be included in the reset email.

Cookies & Tracking

Our website uses cookies to:

  • Maintain your cart session

  • Enable login and checkout

  • Track site usage to improve performance

You may disable cookies through your browser settings, but some features may not function properly without them.

Your Rights Under Australian Privacy Law

As per the Privacy Act 1988 and the Australian Privacy Principles, you have the right to:

  • Request access to the personal data we hold about you

  • Request correction of inaccurate or outdated information

  • Request deletion of your information, where applicable

  • Make a complaint if you believe your privacy has been breached

To make any of the above requests, please email us at info@geminisaw.com.au

Policy Updates

We may update this policy from time to time. Updates will be posted on this page with a new “Last updated” date. We encourage you to review it periodically.

Contact Us

If you have any questions or concerns about this policy or your data:

Gemini Saw Company Australia
Email: info@geminisaw.com.au
Phone: +612 9707 2222
Address: 3B 87 Allingham St Condell Park Sydney  Australia 2200